Privacy Policy

Privacy Policy  Yaqeen by Optivise

Yaqeen by Optivise (“Yaqeen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, apply as a participant or mentor, book a mentorship session, attend a program, contact us or otherwise interact with Yaqeen.

1.1 Who We Are

Yaqeen is a mentorship and entrepreneurship education initiative operated by Optivise, with the purpose of connecting aspiring entrepreneurs and youth — particularly those from underserved or rural communities — with mentors, educators and ecosystem professionals.

Contact: info@yaqeenbyoptivise.com | Karachi, Pakistan | +92-332-2557618 | yaqeenbyoptivise.com

1.2 Information We May Collect

• Identity and contact information, such as name, email address, telephone number, city, country and age range.
• Application and profile information, including education, professional background, business idea, interests, skills, language, mentorship goals and availability.
• Mentor information, including biography, experience, credentials, profile image, areas of expertise and public professional links.
• Program and session information, such as bookings, attendance, feedback, communications and session notes where appropriate.
• Parent or guardian information and consent where a participant is under the applicable age of majority.
• Technical information, such as IP address, browser/device information, approximate location, cookies, log data and website usage.
• Content voluntarily provided to us, including messages, forms, testimonials, photographs or recordings, subject to any separate consent requested.
• Safeguarding or incident information where necessary to protect participants, mentors, staff or the public.

1.3 How We Use Information

• To review applications, assess eligibility and match participants with appropriate mentors or programs.
• To schedule and administer mentorship sessions, events, workshops and communications.
• To verify mentor profiles, maintain program quality and support safeguarding.
• To respond to inquiries, provide support and communicate operational updates.
• To monitor performance, improve the website and evaluate program impact.
• To send newsletters or promotional communications only where permitted; recipients may unsubscribe at any time.
• To prevent fraud, misuse, harassment, security incidents and violations of our policies.
• To comply with legal obligations, enforce agreements and establish or defend legal claims.

1.4 Legal Grounds

Where applicable law requires a legal basis, we may process information because it is necessary to provide requested services or take steps at your request; because you have given consent; because we have a legitimate interest in operating, safeguarding and improving Yaqeen; or because processing is required by law. You may withdraw consent where processing is based on consent, but withdrawal will not affect prior lawful processing.

1.5 How We Share Information

We do not sell personal information. We may share limited information:

• With assigned mentors, participants, facilitators or program partners when necessary to deliver the program.
• With vendors providing website hosting, forms, calendars, email, analytics, video conferencing, cloud storage, CRM or security services.
• With professional advisers, regulators, law enforcement or other parties where disclosure is legally required or reasonably necessary to protect rights and safety.
• In connection with an organizational restructuring, transfer or partnership, subject to appropriate confidentiality and legal safeguards.

Mentors and participants must not use information obtained through Yaqeen for unrelated marketing, recruitment, solicitation or personal purposes.

1.6 International Processing

Yaqeen may use remote team members, mentors or technology providers in different countries. Information may therefore be processed outside your country. Where required, we will use reasonable contractual, organizational and technical safeguards for international transfers.

1.7 Cookies and Analytics

The website may use essential cookies required for operation and, if implemented, optional analytics or marketing cookies. Non-essential cookies should not be activated where consent is legally required until the user has made a choice. The cookie banner and policy must accurately identify the technologies actually used.

1.8 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including program administration, safeguarding, reporting, dispute resolution and legal compliance.

Suggested operational periods are:

• Unsuccessful applications — 12 months
• Participant and mentor program records — up to 5 years after the last interaction
• Routine inquiries — 24 months
• Incident or safeguarding records — as required by applicable law and risk-management needs

1.9 Security

We use reasonable administrative, technical and organizational measures designed to protect information. However, no website, email or online transmission is completely secure, and we cannot guarantee absolute security. Users should avoid sharing unnecessary sensitive information in open messages or mentorship sessions.

1.10 Children and Young Participants

Yaqeen may serve young people. A participant below the applicable age of legal consent must use the service only with verifiable authorization from a parent or legal guardian. Yaqeen should minimize information collected from minors, avoid public disclosure of their contact information, and use supervised, approved communication channels. The website is not intended to collect personal information directly from children under 13 without legally required parental consent. If we learn that information was collected without appropriate authorization, we will take reasonable steps to delete it.

1.11 Your Choices and Rights

Depending on applicable law, you may request access to, correction of, deletion of, restriction of or objection to certain processing of your information; request a copy; withdraw consent; or complain to an appropriate regulator. We may need to verify identity and may retain information where legally permitted or required.

Submit requests to: info@yaqeenbyoptivise.com

1.12 Third-Party Links

The website may link to third-party websites or professional profiles. Their privacy practices are governed by their own policies. Yaqeen is not responsible for third-party websites.

1.13 Changes

We may update this Privacy Policy. The revised version will be posted with a new “Last Updated” date. Material changes may also be communicated through the website or email where appropriate.

Last Updated: August 11, 2026